Useful documents

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Here you'll find useful documents you may need before signing, or during, your electricity contract with us. Still got a question? Visit our support page, or get in touch below.

Our supply terms and conditions

Once we’ve agreed a contract with you we’ll register your meters within 5 working days (unless your current supplier objects). You can request a later date if you’d prefer.

Payment, VAT, and our Fuel Mix Disclosure

Here you'll find payment and VAT-related forms, plus our latest Fuel Mix Disclosure.

Change of Tenancy

Here you'll find the forms you'll need if you're moving premises. If you need more information on moving premises, visit our Change of Tenancy web page.

Electric vehicle terms and conditions

To read and download our electric vehicle terms and conditions visit our dedicated page.